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Apr 16, 2019
Engaging alumni is on every treatment centers’ mind. What is the best way to keep in contact with alumni? What resources should you provide alumni? How do you continue to support alumni after they leave your program? Below are 5 ways we have seen success from in terms...
Mar 21, 2019
As there is more and more pressure from insurance and government sources, as well as the Joint Commission, it is important for treatment centers to get serious about collecting outcomes of their program and their patients. Admittedly, figuring out which metrics to...
Dec 20, 2018
NPS stands for Net Promoter Score. After you purchased something online, you may have received an email from the company asking “How was your experience with us? Would you recommend us to a friend? This is the company trying to gauge their NPS. Many of the treatment...
Jul 20, 2017
By Nicole Arzt LMFT With over a 200% increase [1] in opioid-related deaths over the past decade, drug addiction in America no longer represents just an epidemic. By all means, this has become a nationwide massacre.As a therapist specializing in substance use disorders...
